Fire damage restoration kitchen

Fire Damage Restoration

Professional Restoration Services performs fire damage restoration services in the Apex, Raleigh, Cary, and central North Carolina for over 25 years. As a North Carolina licensed residential and commercial General Contractor and with IIRC Certified restoration technicians on staff we can complete your fire damage project from start to finish complete turnkey.

Contact us directly and we will work with your insurance company to get your home or business back to normal back as quickly as possible.

Fire Damage

Fires can cause several types of damage. Fire damage can burn and destroy contents and structure. Cleaning the structure and removing smoke odor is difficult because soot penetrates the building materials. Smoke chains can develop due to the smoke and the smell from smoke seeps deep into fabrics. Water damage caused from the fire department brings even more problems to the whole project. Replacing, repairing, and restoring a home or business after a fire damage is complicated and in almost any situation you should call a trusted professional disaster restoration services firm.

We work with all insurance companies and adjusters all across Raleigh, Cary, central North Carolina and have over 25 years of experience restoring homes through fire damage restoration projects.

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Fire Damage Cleanup Services

919-467-1991

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fire damage restoration

Fire Smoke

After the fire

Immediately after the fire to your home, it’s important to get to safety until your home has been properly secured. Once the fire department has determined it is safe to enter you can retrieve emergency items that you might need, like clothing, shoes and more. All fire damage restoration projects are different and as a result, there are many safety concerns to be aware of. Trips hazards due to electrical wires. Water in the ceiling or walls can damage wiring and using the electricity can cause another fire. Appliances can be damaged and unsafe to use due to the fire. Electronics can present a hazard as well because of smoke residue.

Cleaning fire smoke is not easy. The oily residue from the smoke can actually create more damage if you aren’t using the correct techniques, cleaning agents and equipment. PRS has the work experience and certified technicians to make sure none of your other belongings get damaged any further. Another really difficult part of trying to cleaning fire smoke is all the areas the smoke gets into that you can’t reach with normal cleaning. For example, the smoke will go behind cabinets and vanities, also in wall outlet sockets. This makes the cleaning and deodorization process of fire smoke very difficult.

Fire Smoke Cleanup

After the fire

Immediately after the fire to your home, it’s important to get to safety until your home has been properly secured. Once the fire department has determined it is safe to enter you can retrieve emergency items that you might need, like clothing, shoes and more. All fire damage restoration projects are different and as a result, there are many safety concerns to be aware of. Trips hazards due to electrical wires. Water in the ceiling or walls can damage wiring and using the electricity can cause another fire. Appliances can be damaged and unsafe to use due to the fire. Electronics can present a hazard as well because of smoke residue.

Cleaning fire smoke is not easy. The oily residue from the smoke can actually create more damage if you aren’t using the correct techniques, cleaning agents and equipment. PRS has the work experience and certified technicians to make sure none of your other belongings get damaged any further. Another really difficult part of trying to cleaning fire smoke is all the areas the smoke gets into that you can’t reach with normal cleaning. For example, the smoke will go behind cabinets and vanities, also in wall outlet sockets. This makes the cleaning and deodorization process of fire smoke very difficult.

Professional Fire Restoration Services

The huge advantage we have for completing fire damage restoration projects is that we are IICRC Fire and Smoke Restoration firm and we are a North Carolina State Licensed General Contractor. It is very difficult to properly clean, deodorize, repair and restore a fire damage without years of experience.

We provide 24 hours, seven days a week service so we can be there in your time of need. We will dispatch our certified technicians immediately upon receiving your emergency call. The technicians will quickly begin planning the best possible solution once on site to restore your home from the fire damage back to normal as quickly as possible.

Fire Emergency Call Process

  1. An emergency call comes to our 24-hour hotline – 919-467-1991
  2. The on-call supervisor evaluates loss and dispatches our certified technicians
  3. Certified technician arrives and stabilizes the situation
  4. After stabilization, a mitigation plan is discussed with the client and insurance company
  5. Project manager writes an estimate and sends it to the insurance company
  6. Insurance adjuster approves estimate and restoration process begins

fire restoration

Fire Damaged Items

The result of a fire can cause damage to your most personal belongings. Have personal belongings damaged in a fire? Call PRS and we will probably be able to save your contents if it’s possible. We use the best available technology and techniques to give us the best possible chance of restoring items versus having to through it out.

Service areas we cover:

We complete fire damage restoration projects for homes and businesses in Apex, Cary, Raleigh, Holly Springs, Wake Forest, Fuquay Varina, Morrisville and all of central North Carolina.

Wake County NC service area professional restoration services

To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.