Water Damage from a Running Hose

Water Damage from a Running Hose

If your Cary, Raleigh, Durham or Chapel Hill home has serious water damage due to a hose that has leaked or was left running, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

It’s the time of year where lawn and garden care are in full swing. After a long winter, homeowners are doing their best to make their yards look as green and lush as they can by setting up sprinklers. It’s also the right time for kids to start playing outside on warm weekends and afternoons, and what kid doesn’t love drinking from the hose on a warm summer day?

Whatever the reason that the hose was turned on if it doesn’t get turned off completely, or even at all, the water will begin to soak into the ground. If it’s close enough to the home’s foundation, it can begin to cause damage, which will get worse over time.

As the water slowly soaks into the foundation or lower structures of your home, problems can begin to grow. Because these are areas that are usually hidden from view, it’s easy to underestimate how bad the problem is until it is far too late.

Wood rot, mold, soil erosion, and cracks in the concrete are very expensive to repair if they aren’t addressed quickly. If you find signs of water damage near your home that has been caused by a running hose, don’t brush it off. Call us immediately at 919-467-1991, and we’ll send out our team of trained professionals to assess the situation, work with your insurance company, and give you a recommendation on how to proceed with repairing the damage and protecting your home from future issues.

Does homeowner’s insurance cover a running hose?

If the water damage was accidental, yes, in most cases homeowner’s insurance will cover all of the damages. Contact us today to find out more.

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To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.