Does Homeowners Insurance Cover Damage from Hurricane Matthew in the Triangle?

Does Homeowners Insurance Cover Damage from Hurricane Matthew in the Triangle? hurricane-1712066_640

Homeowners in Raleigh, Cary, Holly Springs, Apex, Durham and Chapel Hill have been calling in to as about damage from the latest storm to roll through central North Carolina, Hurricane Matthew.

Many people in the area have moderate home damage.

If you have wind or water damage contact us today, especially if you have water damage which will only get worse as time goes on. Our 24hr hotline is 919-467-1991.

Will insurance cover this?

This depends. Most homeowners policies will cover wind and water damage. However, you have a deductible that you will need to take care of as well.

If you have water damage that may merit a claim contact us today.

If you have wind damage which may merit a claim contact us today.

Alternately, some homeowners call their insurance company first. This is usually how we meet you- after the insurance company dispatches us. This is because we work with almost every carrier in the area. There are, however, often benefits to contact us first. Feel free to call with any questions which you may have.

Minor damage

If you do not have major damage to your home you may be better off simply contacting someone who does basic home repairs and home improvements. This Raleigh home improvement company does basic siding repairs

Damage around the triangle

Much of the reports we have so far are from downed limbs and water damage. Raleigh experienced wind gusts up to 65MPH and received about 8in of rain. The damage was not as bad as it was in Fayetteville NC but was still extensive.

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To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.