The restoration process is not fun. We do however aim to make every experience as pain-free as possible. If you ever have any problems whatsoever just let us know so that we can make it right. If you have some kind words that you would like to share then by all means, please leave us a review. Here is where you can go to leave us a review.

  • Review us on Google here.
  • Review us on Yelp here.
  • Review us on Angie’s List here.

Raleigh Area IICRC Certified Restoration Crews

Professional Restoration Services employees are IICRC certified technicians. If you are looking for an IICRC certified restoration crew that is locally owned and operated and also has a North Carolina Contractor’s License you have found your match. If you need us right now call our emergency hotline at 919-467-1991.

We service the entire Raleigh area including Cary, Apex, Durham, Holly Springs, Garner, and Fuquay Varina.

What is IICRC Certification?
The IICRC is a certification and standard-setting non-profit organization for the inspection and restoration industry serving over 25 countries.

IICRC certified firms:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who have been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.