Water Damage From Plumbing Leaks in Cary NC

If you are in Cary or a neighboring city such as Apex, Raleigh, or Durham and you have water damage from a plumbing leak please free to give us a call at our 24-hour emergency hotline. We are locally owned and operated and we’re the flood damage experts. To see why else we’re the best choice, feel free to visit our detailed water damage and restoration page.

 

Many things can cause leaks in your plumbing, which can increase your water bill or do property damage, but there are some particular culprits to look at first.

  • Water Heaters. Unfortunately, they get old and wear out like anything else. Water heaters are susceptible to rust, sediment and mineral buildup, among other things. It can either clog your valves or ultimately rupture your tank.
  • Drainage Pans. You have drainage pans, even if you don’t think about it, in your heating, ventilation and air conditioning, and some have to be drained manually. You should check them on a regular basis.
  • Clogs in Toilets and Drains. Everyone has experienced this from time to time. Things fall down your drains, whether hair, food or simply toothpaste. Over time it adds up. Eventually, they can back up and even overflow.
  • Shifting or Deteriorating Pipes. No matter what type of pipes you put in, over time they wear out. And that’s true for your house as well. Over time it shifts, moves and settles, and this affects your pipes.

These can be very small leaks or large ones, but over time, water can break things down. Just look at the Grand Canyon.

Your time frame is shorter, but your material isn’t as hard, either. Sheetrock, wood and cinder block can all break down if it gets and stays wet.

What Do I Do After A Plumbing Leak Damages My Home?

Getting your house back may involve several things, including but not necessarily limited to:

  • Working with your insurance company.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

If you live in Cary or Durham, North Carolina, or the surrounding area, we can help! We can get a crew to you quickly. We can help you with the insurance company. Aside from removing the water, we can assess any further structural damage and repair it quickly.

Smoke Damage From Fireplace

If you are in Raleigh or a neighboring city such as Apex, Cary, or Durham and you have smoke damage from a fireplace please feel free to give us a call at our 24-hour emergency hotline. We are locally owned and operated and we’re the fire damage experts. To see why else we’re the best choice, feel free to visit our detailed page: fire damage restoration service.

The best way to prevent smoke damage from your fireplace is to simply make sure that it is clean and venting correctly.

Assuming that you actively use it, you should hire a chimney sweep periodically to get the soot and creosote out. You should also make sure that the damper is open when you do use it.

If you don’t do those things on the front end, you may get smoke damage on the back. Worse, it may take awhile to realize that it’s happening.

When it does, whether it’s a slow buildup or a rapid one, you’ll want to fix it right away.

If the smoke damage is heavy you’ll need to clear your possessions from the room where the fireplace is and possibly other rooms as well. We can take your belongings back to our facility and see what can be salvaged.

Once the house is empty, we can fully assess the damage. At a minimum, your walls will have to be cleaned and repainted.

However, depending on the level of damage, we may also have to delve into carpentry and electric work.

One of the real problems with smoke is the residual smell.

Chances are the carpet – if you have carpet – will have to be pulled and replaced. And if you have bare floors, they will have to be resealed as well.

Of course, all of this will be pointless if the chimney is not dealt with as well because it will just happen again. So the chimney has to be cleaned from top to bottom. The damper too – it will have soot and creosote covering it and will be difficult to open and close.

Although we mentioned it last, this will be one of the first things to be done so that soot won’t be spilled or tracked in your newly renovated room.

We will also help you to work with your insurance company so that the restoration can move forward as quickly and painlessly as possible.

Any damage to your home is traumatic and unpleasant but we will do our best to fix it as quickly and thoroughly as possible. If you have a problem with smoke damage from your chimney, give us a call today! We can help.

Air Conditioner Water Leaks and Damage NC

Air conditioning works by removing the humidity from the air then running the dry air over chilled coils. It’s a great thing, especially if you live in some place where the days are long and hot.

Take, for instance, North Carolina’s Piedmont region. Growth here didn’t really take off until people could control their indoor climates. After the 1950s and 60s though, when air conditioning became established, populations soared across the state.

Yet despite the great benefits of air conditioning, like anything else, it does not come risk-free.

All the humidity that air conditioners extract has to go somewhere. You see pools of water underneath cars and streams of water coming from window units into the grass below.

But what about central air? The water has to go somewhere, right?

In some cases, your air handler may be in your attic, and if that’s so, then you need to pay special attention. Condensation or a leak there could destroy your ceiling – and damage everything below.

Just because you don’t have that situation though doesn’t mean you’re in the clear. Water can come from any number of sources.

A clogged drain line can cause a pan overflow. It can be clogged with dust, dirt, algae, and debris. This will also lead to mold, by the way.

A disconnected drain line can cause similar problems. This is typically done during an incorrect installation. If it’s on your ceiling, again, you could have very serious consequences.

A malfunctioning condensate pump can cause problems as well. Aside from leaking water, potentially catastrophically, it can also generate mold, which you really don’t want.

Other potential issues include clogged air filters, low refrigerant, cracked condensate pan, condensate buildup in un-insulated ductwork and a missing p-trap and air vent in the drain line. These can help prevent water backup.

Getting your house back together after a significant leak from your air conditioning unit may involve several things, including but not necessarily limited to:

  • Working with your insurance company.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

If you live in Cary or Durham, North Carolina, or the surrounding area, we can help! We can get a crew to you quickly. We can help you with the insurance company. Aside from removing the water, we can assess any further structural damage and repair it quickly.

hot water heater

Hot Water Heater Water Damage

If you are in Cary or a neighboring city such as Apex, Raleigh, or Durham and you have flood damage from a hot water heater free to give us a call at our 24-hour emergency hotline. We are locally owned and operated and we’re the flood damage experts. To see why else we’re the best choice, feel free to visit our detailed water damage and restoration page.

Hot water heaters are a modern blessing but like all devices, they eventually fail, and when a water heater fails, it’s a big deal.

Not only do the contents of your tank pour out, but the water keeps flowing into (and out of) it. Effectively you have a flood in your home or business with hundreds of gallons potentially damaging your floors, walls, and possessions.

Worse, since the heating elements are designed to either be submerged in the case of electric or covered safely in the case of gas burners, you also run the risk of fire, which means in the same day your house could flood and burn to the ground.

Talk about a double whammy.

The first thing is to cut off the power, whether gas or electric, but especially electric. You don’t want to have wet feet and be uncertain about electricity.

If it’s electric, go to your panel and flip the switch for the heater. If it’s gas, shut off the gas line to the heater. If you smell any gas, then open windows and doors and wait outside until it’s thoroughly ventilated.

As soon as it’s safe to do so, you should shut off the water to the heater.

Getting your house back may involve several things, including but not necessarily limited to:

  • Working with your insurance company.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

If you live in Cary or Durham, North Carolina, or the surrounding area, we can help! We can get a crew to you quickly. We can help you with the insurance company. Aside from removing the water, we can assess any further structural damage and repair it quickly.

Ice Machine Water Damage and Restoration

If you are in Cary or a neighboring city such as Apex, Raleigh, Holly Springs, or Durham and you have water damage from an ice machine give us a call at our 24-hour emergency hotline. We are locally owned and operated and we’re the flood damage experts. To see why else we’re the best choice, feel free to visit our detailed water damage and restoration page. We have also licensed North Carolina general contractors and can handle your commercial job.

Ice machines are a wonderful convenience for a home and a necessity in many businesses including hotels, bars, restaurants, and hospitals.

As useful as they are, though, like all machines, they eventually fail: pumps fail, rubber ages, gaskets crack. And when something like that happens, the water to the ice machine doesn’t shut off. It keeps going and going and going…and if no one is there, you face a potential disaster.

Some machines can put out nearly 250 lbs. of ice in 24 hours – that’s a lot of water to spill out.

It’s not as bad if your floor is tiled like virtually all hospitals are. But on a wood floor, it’s a real problem, and if it’s a laminate floor, you’re going to be replacing it. The water will simply destroy the composite material underneath.

Depending on your situation, the water can wreck wood floors, soak the bottoms of walls, ruin electronics and leave the distinct potential for mold and mildew and the attendant problems they cause. Who needs that?

What Do I Do After An Ice Machine Flood?

Getting your house back may involve several things, including but not necessarily limited to:

  • Working with your insurance company. Time is critical. You don’t need to spend much time on the phone, you need to clean up before the damage is irreversible. We can help you through this process and offer advice if you call us first.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

Water Damage and Restoration from Hurricane Joaquin in Central NC

The water damage from Hurrican Joaquin is pretty epic. Most of it is down in South Carolina. We service Raleigh, Cary, and surrounding areas.

We still have some damage here though.

Much of the damage is from fallen branches, trees, and some mild storm, water, or flooding damage.

The calls are already rolling in from the storm damage.

If you have damage to your home from Joaquin feel free to give us a call. We work on damage that requires a home insurance claim.

Also feel free to take a look at our pages which lay out our services in great detail:

Electrical Fire Damage and Restoration in Cary, NC

What Do I Do If I Have An Electric Fire In Cary, NC?

There are many things that can damage or ruin your home, and all of them are stressful. Not many are as terrifying as fire.

Your house, in a sense, is designed for fire. We don’t see it very often, but behind the walls and under the floors are electrical cables that move electricity around your house. It’s an essential element of modern life, but one we should always realize holds great danger. Electrical fires happen surprisingly often, and when they do, there’s an excellent chance your house will suffer damage.

 

What Can Cause An Electrical Fire?

  • One of the biggest problems is faulty wiring. Some you can see – the electrical cord on light for instance. Some are behind the walls and you can’t see them easily. In older houses, the standards were different and the old wiring may be of a lighter gauge. Simply put, if you try to do something like run a server farm out of an old, unmodified house, you’re going to heat those old wires up and they’ll catch eventually.
  • An older house may still have a fuse box instead of a breaker panel. A modern panel is a major improvement. If you have a fusebox, then you still have old wiring behind it. Caveat Emptor!
  • Often electrical fires are caused by faulty outlets or by worn out power cords. You should always inspect cords periodically. A frayed cord can spark a fire. Also, never run a cord under a rug, and never try to cut off the grounding plug on anything. It’s there for a reason. You can always buy an adapter.
  • High-wattage light bulbs that are used in a lower wattage device can also start a fire. Don’t use a high-watt bulb in a low-watt device.
  • Space Heaters. Never, ever use a space heater near anything flammable. Also, you may notice that the cord gets hot. If you used an extension cord, that one will get hot too and could become a real problem. If you need a space heater, don’t get the kinds with coils. Get the ones that radiate across the surface. That’ll be much safer.

 

Great, that’s how they start? How do you prevent them from starting?

If this is a worry for you, hire someone to inspect your house. It’s not cheap, but you won’t miss the money when you’re standing on your sidewalk watching your house turn into a fireball. Some people like to take the following precautions:

  • Check your receptacles (you can do this yourself).
  • Look in the attic and/or crawlspace to see if rodents or insects have compromised the casing on wiring.
  • Watch for erratic performance. If your porch light flickers constantly, you’ll need some work.
  • Do you have a breaker or fuse that constantly goes off? You may have inadvertently overloaded the circuit.

 

What Do I Do If I Have An Electrical Fire In Cary or Durham, NC and the surrounding area?

Immediately call 911. Other than checking on and alerting family members, nothing is more important.

After the crisis has passed, you need to assess the damage. We’ll be happy to come out and look at it. We’ll help you to talk to your insurance company. We can repair walls, floors, sheetrock, roofs – pretty much anything fire damages we can help to fix.

If you live in Cary, Raleigh, Holly Springs, or Durham, North Carolina, or the surrounding area, we can get a crew to you quickly. We can help you with the insurance company. We can assess any further structural damage and repair it quickly and at a very competitive price.

Water Damage From an Overflowing Bathtub in Cary, NC

What Do I Do If I Have Water Damage From An Overflowing Bathtub In Cary, NC?

Sometimes things can get crazy around a home and your bathtub can be a nice refuge when that happens. So, of course, you draw a nice, hot bath….and then craziness hits.

Your child decides that it’s time to shake and then open a carbonated grape beverage.

On your white couch.

Or a delivery comes to your door that has to be signed for. Or maybe the washing machine is unbalanced and is walking towards your basement steps a sad, lonely, suicidal machine.

You know what I’m talking about. Something happens that makes you forget what you were doing – until the water comes down the stairs to gently remind you of the awesome power of hydrology.

 

Nobody wants to see Old Man River coming from upstairs.

And as wonderful as indoor plumbing is, as big a boon as it is to modern life, at that point, living in a warm, dry cave will start to look pretty good.

Most modern houses have wood subfloors that may be covered in hardwood, laminate or carpet, although your bathroom may be tiled. And you almost certainly have sheetrock for walls.

As the water spreads across your house, it will soak the carpet and pad underneath. It will destroy laminate – don’t even worry about saving it because it’s gone. And it may warp or otherwise damage hardwood.

After it ruins those things (although you may be able to save the hardwood floors if you act promptly), the water will penetrate the subfloor system. If it goes far enough, it will soak the bottom of your sheetrock too.

And critically, it can cause mold, which is a long-term threat not just to your investment but to your health and that of your family.

If you do have an overflowing tub, you can forget about your stress relief for a bit. But if you call us – and you’ll need to do it right away – we can help save your house from long-term damage.

 

Restoring A Home After Damage From An Overflowing Bathtub

Getting your house back may involve several things, including but not necessarily limited to:

  • Working with your insurance company.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

If you live in Raleigh, Chapel Hill, Cary or Durham, North Carolina, or the surrounding area, we can help! We can get a crew to you quickly. We can help you with the insurance company. Aside from removing the water, we can assess any further structural damage and repair it quickly and at a very competitive price.

And then you can draw another bath. Just remember to turn it off this time.

What Do I Do If I Have Flood Damage In A Laundry Room In Cary, NC?

We repair water damage and offer restoration services to commercial locations in and around Raleigh. We are Cary natives and our office is in Apex. We are a locally owned and operated commercial water damage and restoration company. We work with almost all insurance companies.

A few reasons to choose us:

  • We are not just IIRC Certified restoration technicians, we are North Carolina State licensed General Contractors equipped to handle commercial jobs.
  • 24 Hour Emergency Services
  • Locally owned and operated
  • Case studies and references available

Laundry room disasters are a real pain for a homeowner. You’ll have a washer and dryer in a laundry room of course; in an older house, you may also have a water heater (new municipal or state codes typically don’t allow heaters inside anymore, and if you are a DIY type, you better check with your insurance company first).

Whether it’s an old heater or your laundry machine, once the water starts to pour out – and they both hold a lot of water – you have a major problem which threatens your biggest and most important investment – your home.

How Can This Happen?

It’s fairly straightforward, really. In the case of a water heater, they simply fail eventually. The combination of water, minerals, and high heat just causes problems. Eventually, a standard water heater will fail. You can take precautions, but it’s not possible to prevent it.

Tankless water heaters have a small advantage here: no water enters until you turn it on, so the only real danger you face is a bad pipe.

Washing machines have different issues. Th primary culprits are the hoses. There are two to bring in cold and hot water respectively, and a larger, rigid drain hose (really it’s more of a pipe) that hangs on the drain pipe to send the water safely on to treatment plant nirvana.

Sometimes the hoses leak or burst; if the drain pipe somehow pops out – like if you didn’t have it in firmly and the pressure just kicked it out – then the 22 gallons or so that your washer holds will soon be on your floor.

It’s also possible that the pipes the washing machine hoses are hooked to can themselves fail.

In that case, the water won’t stop at 22 gallons and it will run until you turn the main water switch off.

What Do I Do After A Laundry Room Flood?

Getting your house back may involve several things, including but not necessarily limited to:

  • Working with your insurance company.
  • Removing your damaged possessions
  • Water extraction
  • Dehumidifying and drying
  • Odor removal
  • Repair and restoration

If you live in Raleigh, Chapel Hill, Cary or Durham, North Carolina, or the surrounding area, we can help! We can get a crew to you quickly. We can help you with the insurance company. Aside from removing the water, we can assess any further structural damage and repair it quickly and at a very competitive price.

We are Cary North Carolina’s fire and smoke damage experts with 25 years of experience in restoring damaged homes.

 

We are not just a restoration company; we are a North Carolina State licensed General Contractor and can handle any residential or commercial job.

 

If you have fire, water, wind, or smoke damage to your home or business feel free to call our 24×7 emergency hotline at 919-467-1991 now.

 

What If My House Catches On Fire In Cary, NC?

 

You can do everything possible to prevent a fire, but when one occurs, there are only a few ways to prepare for what will happen.

 

There are some basic safety tips to prevent fires: don’t overload outlets with electrical devices. Make sure to inspect your stove wiring on a regular basis. Be sure to clean your drier vents on a regular basis as well, because the heat from the dryer can catch lint on fire.

 

Secure matches and candles if you have young children.

 

If you live in a newer house, you may already have sprinklers installed; if not, consider doing so.

 

You can do all of that and still have a fire. Your house could be struck by lightning, for instance, and since most houses are still stick-built, it could ignite.

 

If you do experience a fire, the only possible remedy is water, so many of your possessions, not to mention vital documents, will be seriously damaged. And the flames, heat and smoke will also cause extensive problems.

You will also likely need to contact your insurance company, and its representative will ask you what your losses are.

With the huge amount of stress and anguish you’ll be dealing with, it won’t be easy to remember everything. So once or twice a year, it’s a good idea to walk through your house or apartment and videotape everything. Store it somewhere outside your house (a safety deposit box is ideal) so it won’t burn up too.

And you might as well put your critical papers there as well. There’s no point in taking a chance.

If you do have a fire, your local fire crew will show up and will use fire hoses to retard the flames. They may also cut holes in your roof to help control the fire and possibly in your walls to see if it’s safe inside.

Obviously your first priority during a fire is safety: get your family and any pets out. They may panic, so be careful not to be scratched or bitten.

Once the fire is out, your house may still be unsafe. There will be lots of soot and the air will have particulates and other materials that could harm you. Don’t plan to go in right away and don’t touch anything until you’re sure it’s safe. And you can forget about food and drink – none of it will be safe. Just be prepared to throw it all away.

As soon as everything is secured or settled, call us and plan to show your insurance company the video or pictures you took.

You may also call the Red Cross or a local organization, possibly your church if you belong to one, to ask for immediate help.

When everything is calm again, ask the fire department before entering any damaged structure. There could still be hot spots that could reignite. Roofs could fall; floors could collapse.

The fire department will tell you when it’s safe.

Make sure they sign off on the utilities as well. Obviously you wouldn’t want to turn the gas on if there were still embers burning.

You’ll also need to contact your credit card companies if your wallet or purse burned up. They can send replacement cards.

Keep all of your receipts! This is very important as you can be reimbursed for many things.

If you live in Cary or the Research Triangle, call Professional Restoration Services. We can advise you as to what you’ll need to do to restore your property and make it your home again. Call us at 919-467-1991 today.

Emergency Call Process:

  1. Emergency call comes to our 24-hour hotline – 919-467-1991.
  1. On-call supervisor evaluates loss and dispatches our certified technicians.
  1. Certified technician arrives and assesses the damage.
  1. A mitigation plan is discussed with the client and insurance company.
  1. Restoration estimate is prepared and is sent to the insurance company.
  1. Estimate is approved and restoration begins

We can help work with your insurance company to get started quickly.

We can make your house your home again.


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