Water Damage in Apartment Complexes

If your rental property has suffered water damage due to a leak or flood, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

NC Licensed Contractors

We are not only restoration specialists, we have a North Carolina contractor’s license and can handle large commercial jobs throughout Wake and Orange County. We’ve worked with homes and businesses in Holly Springs, Durham, Raleigh, Cary, Chapel Hill and Wake Forest.

Apartment complex water damage

Water damage can have devastating consequences on an apartment complex or rental property. In the worst case scenario, it can make apartments completely unlivable, and could potentially ruin any property the renter may have inside. Even flooding that seems minor at first can develop into problems with devastating and long-term consequences.

Wet surfaces are breeding grounds for mold, mildew, and bacteria, which can further damage the building, as well as create life-threatening health hazards. Tenants have rights that protect them in these situations, and it’s the landlord’s responsibility to make sure that water damage is addressed quickly, completely, and professionally.

Water damage that’s left unrepaired will only make problems worse for everyone. If attended to quickly, it may only be a matter of days before everything is dried properly, and the renters can go back to living their lives normally. However, if the issue develops into something worse, involving mold, wood rot, demolition, and reconstruction, not only will the cost of repair be much higher, but the revenue generated through monthly rent will be lost as well. The law protects tenants in the situations, and they are not responsible for paying rent for periods of time they are unable to live in the apartment.

While most of a tenants personal belonging are likely to be covered by renters insurance, it’s only the responsibility of the landlord to replace damaged items in the event that the flooding is attributed to negligence. While it’s not our place to decide who is or isn’t at fault, we can say for certain that delaying any repairs related to water damage isn’t going to help a landlord’s case should the dispute go to court.

If there’s ever any kind of water damage to your apartment or rental community, it’s strongly recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your rental units as good as new.

Water Damage Near A Chimney

If your Cary, Raleigh, Durham or Chapel Hill home has water damage around the chimney, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

Leaky Chimneys

If you see signs within your home of a leak that seems to coincide with rainy weather, you may have a leak somewhere in your roof. A common place for this leak to be found in homes with a wood burning fireplace is near the chimney. The sealant and flashing near where the chimney contacts the rest of the roof can crack and fail, allowing water to leak into your home.

The symptoms you’re likely to see are wet spots in the walls, ceiling, or floors nearby the fireplace, or on the walls adjacent to the chimney where it runs through your home. Other signs that are less likely to be spotted are rotten wood or mold growing in the attic. In the event that you see any of these signs, it’s important to address them quickly.

Left untreated, mold and wood rot can compromise the structural integrity of your home, and put your family’s health at risk. Mold spores can become airborne, and cause serious medical problems if inhaled. Wooden beams that have mold growing on them become far less rigid and can break under even light loads.

The longer these leaks are left untreated, the worse the problem can become. It’s unlikely that you will spot the leak soon after it starts, and many of our customers call us after they’ve found a leak in their home that leads them to discover a much bigger danger hidden in their attic.

We can help you in these terrible situations. Our trained professionals will use skill, experience, and advanced tools to determine where the water damage is, how badly it’s affected your home, and what steps need to be taken to resolve the issue. Because we’re also licensed contractors, we can not only dry out the water damage but remove and rebuild any structure that’s too far gone to salvage. By working directly with your homeowner’s insurance company, we can ensure that your expenses are kept to a minimum and that your home will be restored to it’s prime.

If you have found any evidence of water damage in your home, call us today at 919-467-1991. Our services are available 24/7, and there’s no job too big or too small.

Water Damage In A Ceiling

If you ever look up while standing inside your home and see water stains on the ceiling, you’re not going to have a pleasant reaction. Thoughts quickly pop into your mind about where the water is coming from, how long it’s been leaking, how bad the damage is, how much worse it’s going to get, and how difficult and expensive it will be to fix. It’s one of a homeowner’s worst nightmares.

If your Cary, Raleigh, Durham or Chapel Hill home has serious water damage in either an upstairs or downstairs ceiling, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

The source of the leak is likely either from the roof, or upstairs plumbing. For top floor ceilings, the source of the water could be a faulty appliance, like a hot water heater or HVAC system. It could also be a leak in the roof that is letting in rainwater. Lower floor ceiling damage can be caused by all those same sources, as the water may be running down the inside of an upstairs wall, and settling between floors. Additionally, the water could be coming from an upstairs bathroom or laundry fixture.

With so many possible sources for the water, it can be very difficult to stop the leak, since it’s source is likely hidden somewhere that’s difficult to access. Using advanced tools like moisture meters and infrared thermal imaging, we can detect where the water is coming from, how much of your home has been affected, and how serious the damage may be.

We can then work directly with your insurance company to not only make sure your out of pocket costs are kept to a minimum but also to make sure that all of the damage

Water Damage From Overflowing Bathtubs

If a bathtub faucet is left running accidentally, and water spills over the edge, don’t worry. This situation happens far more frequently than most people think, and it’s almost always covered by homeowner’s insurance. Nearly every homeowner’s insurance policy includes coverage for sudden and accidental loss, which is exactly what water damage from a running faucet is considered to be.

If your Cary, Raleigh, Durham or Chapel Hill home has serious water damage due to an overflowing bathtub, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

It doesn’t matter whether or not it was the homeowner’s fault or that of a small child playing without adult supervision. Our team has previously responded to a call involving an unattended running bathtub faucet, which had resulted in quite a lot of property damage. A family with a small child had gone out to dinner for the evening, not realizing the child had been playing in the bathroom upstairs beforehand. The tub was left plugged with the water was running for close to 5 hours.

Upon returning home, the family found that their entire living room ceiling had collapsed. They then called us, and we promptly sent a team to their home. After assessing the damage, we negotiated with the insurance company and began working on the damage. It was a lot of work, but we were able to dry the water soaked home and rebuild the floor and ceiling. When we were finished, everything looked as good as new.

If there’s ever any kind of water damage to your home, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.

Water Damage from a Running Hose

If your Cary, Raleigh, Durham or Chapel Hill home has serious water damage due to a hose that has leaked or was left running, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

It’s the time of year where lawn and garden care are in full swing. After a long winter, homeowners are doing their best to make their yards look as green and lush as they can by setting up sprinklers. It’s also the right time for kids to start playing outside on warm weekends and afternoons, and what kid doesn’t love drinking from the hose on a warm summer day?

Whatever the reason that the hose was turned on if it doesn’t get turned off completely, or even at all, the water will begin to soak into the ground. If it’s close enough to the home’s foundation, it can begin to cause damage, which will get worse over time.

As the water slowly soaks into the foundation or lower structures of your home, problems can begin to grow. Because these are areas that are usually hidden from view, it’s easy to underestimate how bad the problem is until it is far too late.

Wood rot, mold, soil erosion, and cracks in the concrete are very expensive to repair if they aren’t addressed quickly. If you find signs of water damage near your home that has been caused by a running hose, don’t brush it off. Call us immediately at 919-467-1991, and we’ll send out our team of trained professionals to assess the situation, work with your insurance company, and give you a recommendation on how to proceed with repairing the damage and protecting your home from future issues.

Does homeowner’s insurance cover a running hose?

If the water damage was accidental, yes, in most cases homeowner’s insurance will cover all of the damages. Contact us today to find out more.

Water Damage Caused By a Neighbor

If your Cary or Central North Carolina home has signs of water damage caused by a neighboring property, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process.

We’re available around the clock, 7 days a week

When most people think or water damage, the common sources come to mind first. Things like leaking faucets, roof damage, burst pipes, or overflowing sinks and bathtubs. What’s often overlooked as a source of water damage is the property next door.

Homeowner’s who live on the low end of a hill a likely more familiar with water runoff than most, but the issue can affect almost anyone whose home isn’t the highest on the street. Even homes on level ground can be affected by water that originates on the neighboring property.

Perhaps it’s a hose or spigot that has been leaking or left running, and the water is pooling up and draining into your yard. Or maybe it’s a broken sprinkler system line that’s leaking water underground. The source of the water doesn’t matter nearly as much as the damage it could be doing to your home.

The risk in these situations is what the water does once it’s on your property. If it seeps down into the ground near your foundation, there could eventually be problems with cracks and compromised structural integrity. The water may also erode the soil, which can have the same result.

The wooden under-structure of your home is also at risk. If moisture levels are too high, mold can begin to grow, and wood can rot. Both of these scenarios directly affect your family’s safety and well-being. Mold spores can cause severe medical problems if inhaled and rotted wood can cause flooring and walls to collapse, hurting anyone inside at the time.

These are issues that need to be addressed as soon as possible in order to stop them from progressing and damaging your home further.

If there’s ever any kind of water damage to your home, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hotline at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.

Will I lose Coverage After Making A Claim On My Home Owner’s Insurance?

We get asked all the time if making a claim on your homeowner’s insurance raises the chances of getting dropped from coverage. Unfortunately, no matter who you ask, there’s no clear answer to that question. Even insurance adjusters and agents can’t say one way or the other. The good news is that we’ve seen a lot of different situations over the many years we’ve been in business, and we can share the facts that we do have with you.

If your Cary, Apex, Raleigh, Durham or Chapel Hill home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

What makes answering this question so difficult is how many situations we’ve seen that seem to be in direct opposition from one another. Some of our customers have made multiple claims for water damage in just a few short years, and still haven’t been dropped from coverage. Other customers, who had been with their insurance companies for over twenty years, have been dropped after a single, reasonable claim. Why these two scenarios played out the way they did is based on a mathematical formula, which is a total mystery known only to the insurance companies.

A well reasoned but unverified hypothesis on why this happens is that insurance companies break their clients into geographical sections, like neighborhoods, or towns. If one particular section happens to be over insured and could cost the business money in the event of a claim, they may start cutting costs any way they can, even if that means cutting off long-term, loyal customers. If that’s the case, then you get dropped from coverage has almost nothing to do with you or your home.

What we can say for certain is that multiple claims within 2-3 year period will raise your chances of getting dropped, but there’s no guarantee that it will happen. In the event that it does, though, it may be a blessing in disguise. Occasionally we hear from our customers that after getting dropped, they found better rates from a competing insurance company. Since they weren’t actively shopping around, they would never have found out about the opportunity for saving money had they not been dropped in the first place.

If there’s ever any kind of damage to your home that you think warrants an insurance claim, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.

Will My Insurance Cover Water Damage Caused By A Running Faucet?

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

If a sink or bath tub faucet is left running accidentally, and water spills over the edge, don’t worry. This happens much more often than you might imagine, and it’s almost always covered by your homeowner’s insurance. Nearly every homeowner’s insurance policy includes coverage for sudden and accidental loss, which is exactly what water damage from a running faucet is considered to be.

It doesn’t matter whether or not it was your own fault or that of a small child playing on his or her own. We recently responded to two calls that involved an unattended running faucet, each with their own unique circumstances.

The first was a woman who was running water on frozen chicken in her sink when an emergency phone call distracted her from the task at hand. When she returned to the kitchen, the sink was full, and water was all over the floor. After she called PRS, we dried out her kitchen, and determined to serious damage was done, and that she didn’t need to file a claim with her homeowner’s insurance at all.

The other situation was quite a bit different. A family with a small child had gone out to dinner for the evening without realizing the child had been playing in the bathroom upstairs unsupervised. The tub was plugged, and the water was running for close to 5 hours. When the returned home, the entire living room ceiling had collapsed. After assessing the damage, we negotiated with the insurance company and began working on the damage. It was a lot of work, but we were able to dry the water soaked home and rebuild the floor and ceiling. When we were finished, everything looked as good as new.

If there’s ever any kind of water damage to your home, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.

What Tools To Use For Finding Water Damage In Your Home?

If your Cary, Raleigh, Durham or Chapel Hill home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

We’re often asked what kind of tools we use to locate and measure water in walls, floors, or any other part of a house that’s been flooded. Since it’s not always easy to spot places with water with just the naked eye, we have specialty tools designed to do the spotting for us.

The first tool we use is called a FLIR gun (forward looking infra-red), which has a digital screen that uses colors to show different temperatures on a surface. The FLIR gun is aimed at a surface of a potential wet area, and the warmer areas show up as red, and colder areas show up as blue. The sensors are incredibly sensitive and detect even a fraction of a degree difference. Why is temperature relevant to water? Well, as water evaporates, it cools the surface it’s evaporating from. If we see that there’s an area of a floor or wall that’s slightly cooler than the rest, it’s likely that there’s a bit of water in there.

To confirm, we use another tool called a moisture meter. It’s a small handheld device that has metal prongs that point out of the end. When placed against a surface, a small electrical current is passed through, and the resistance is measured. This allows it to accurately measure the moisture in surfaces, even as deep as an inch or two, depending on the material.

All surfaces will report a small level of moisture in them, even if no water damage is present. A wooden table top or section of drywall may report 5-10% moisture, but that’s normal. When the numbers come back much higher than that, it’s clear there’s a serious problem.

These tools are rather expensive, ranging between $500-$1000 each. You won’t find them at your local big box hardware store, either. If there’s ever any kind of water damage to your home, rather than try to buy these tools and handle it on your own, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.

 

How Long Does Water Damage Restoration Take?

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

In this industry there is almost no such thing as typical or normal. Each and every job we do is unique, and no two are ever the same, which makes giving someone an answer to this question challenging. On average, it can take 3-4 days, but there are many exceptions to that rule.

How long a water damage restoration takes will depend on many contributing factors, such as

  • The types of flooring and wall material
  • How wet everything was at the peak of flooding?
  • How much moisture is currently in the house?
  • How many rooms are affected?
  • Was the water damage ongoing, or was it a sudden event?

The short answer is that the longer water sits, the longer it will take to dry. In the event of a sudden leak of a washing machine, dishwasher, or water heater, and we arrive within hours to start the drying process, it may only take 2 days. On the other hand, and ongoing leak under the kitchen or bathroom sink that’s been soaking into the house for 6-12 months can take a week or more to dry properly. In some scenarios, special methods can sometimes be used to accelerate the process, like removing rotted wood, but those can only be address on a case by case basis.

If there’s every any kind of water damage to your home, it’s recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage, and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your home as good as new.


1 2 3 4 5 6 11