A Water Heater Fire in Cary NC

While rare, and becoming rarer as water heaters become safer, water heaters can catch fire. We recently restored a home in Cary North Carolina that was damaged by a water heater fire.

water heater fire

According to the National Fire Protection Association, most water heaters catch fire from being too close to combustibles, such as flammable liquids stored near the hot water tank.

Here’s how hot water tanks catch on fire:

21% Too close to combustibles
15% Mechanical Failure
12% Electrical Failure
8% Unspecified short circuit
7% Leak
5% Worn out
4% installation deficiency
28% Other

(Reference NFPA)

If you have had the unfortunate experience of a home which was damaged be sure to visit our Cary Fire and restoration page.

If you have not, hopefully, the statistics above may help prevent one. Keep combustibles away from your water heater, periodically check it to make sure it is not leaking or worn out, and be sure to get water heaters professionally installed (In Cary NC a building permit is required).

Water Damage & Restoration Apex NC

We repair water damage in Apex North Carolina. If your home or business has been damaged by water, be sure to call our 24 hour emergency response number immediately to start the restoration process. Our goal is to get things back to normal for you as quickly as possible.

Once you call a technician will come to your home, stop the water if it is still flooding, and take steps to prevent further damage to your home and your belongings.

We are locally owned and located here in Apex NC. Our home office is right here on Schieffelin Road near East Williams Street. We’re not just a restoration company, we are a North Carolina State licensed contractor and also recommended by almost every homeowner’s insurance company in Apex. For a detailed breakdown of how the process works and to learn more about us please see our water damage and restoration page.

Apex Water Damage Before and After

We have even more images available upon your request. Below is a before and after restoration pic of someone’s kitchen. Please note that this individual decided to do a few upgrades while everything was torn apart. We accommodate requests like this often.

Kitchen before:

kitchen before - water damage

Kitchen after:

kitchen - after water damage - restored

How Water Damage Occurs in Apex

Broken pipes and malfunctioning appliances can result in flood damage. Sewage leaks and backups are caused by clogged pipes, broken pipes, tree roots, and more.

We get 49 inches of rain per year here in Apex, and storms can bring heavy downfalls. While rare, a storm can damage a home and let rainwater in.


From stopping the water damage, dehumidifying, and mold remediation, we can handle all types of the restoration process.

Fire Damage & Restoration Apex NC

We repair fire damage in Apex North Carolina. Our goal is to get things back to normal for you as quickly as possible. If your home or business has been damaged by fire, be sure to call our 24 hour emergency response number immediately to start the restoration process. Our home office is right here on Schieffelin Road near East Williams Street. We are a North Carolina State licensed contractor and also recommended by almost every homeowner’s insurance company in Apex. To see how the entire process works please visit our fire damage and restoration page.

Here is a home where we recently provided restoration after a kitchen fire:

fire damage before and after

Restoration of your fire damaged residential or commercial location begins with estimating the extent of the damage. Damage is not from fire alone; other damage comes from smoke and soot. We work directly with your insurance company to file your claim. We can provide contents restoration and storage while we finish the fire damage repair, demolition, and reconstruction.

A brief history of fires in downtown Apex: In 1905, many of the wooden buildings in downtown Apex were destroyed and rebuilt with rock. In 1911, the “great fire” started at or near Salem & Chatham Streets- the full story is available on Apex VFD’s site here.


Water Damage and Restoration in Pittsboro NC flooded basement

We recently repaired a home in Pittsboro NC that had water damage.

The residents of this home had gone on vacation. Upon their return home, they walked inside and quickly noticed a squishing sound under their feet. They looked down and discovered that there was water all over the carpet. Where was it coming from? It turns out the entire carpet was soaked. So was one of the walls.

The homeowner quickly realized that a pipe had broken in their home in the kitchen while they were gone. The pipe that brought water from the crawlspace of the home to the kitchen sink was routed through the wall between the kitchen and the living room. When this pipe broke it pumped water into their home.

The homeowner also noticed that in the crawlspace of the home there was 4” of standing water.

They called us. The homeowner’s insurance policy works with us and recommends us. Not every restoration company works with every insurance company. If you have water damage and call us we can tell you if we work with your insurance company or not. In some cases, we can get signed up with the insurer.

We were out right away to assess the damage, stop the leak, and start drying out the crawlspace. Standing water in the crawlspace is never good to have- at best you will end up with a musty scent, at worst you will get mold. We were also able to remove a section of carpet that was waterlogged.

At that point, we were able to draw up an estimate and get it out to the insurance company. An adjuster was out in the next day or two and approved the entire claim.

With the claim approved we were on our way back out to Pittsboro to continue repairing the water damage.

Replaced in this home were cupboards, plumbing, a wall, and the carpet. Our customer had elected to make a few changes. Instead of an exact replacement wall, they wanted drywall. They wanted to change out their carpet color. The old carpet was due to be replaced anyways, so they were happy that they were getting a “free” carpet.

The most difficult part of this water damage restoration was the crawlspace. We used pumps to get excess water out, blowers to circulate the air, and dehumidifiers in an effort to take moisture out of the air.

If you are experiencing flooding or water damage at your home or business please feel free to give us a call. We are located just up the street in Apex, North Carolina.

Wind Damage in Wake Forest North Carolina

If you have experienced wind damage to your home in Wake Forest please give us a call or see our services page. We typically work with homeowner’s insurance companies after people have experienced wind damage from a storm.

January 11, 2014, a violent storm hit Wake Forest, North Carolina. The wind damage left trees down, power lines down, shingles ripped from roofing, siding damage, broken windows, electrical problems, and more.

Straight line winds (aka downbursts) occur in Wake Forest and other parts of central NC during storms or when conditions are just right.

Wind damage is not extremely common in the area but does happen, as seen in the video above. If you have experienced tornado damage, wind damage, shingle, siding, or other architectural damage give us a call. We are a licensed general contractor and respond to emergency situations. Some of our emergency services include:

  • Emergency tree removal
  • Putting tarps over exposed roofing
  • Boarding up windows
  • Securing walls
  • Mold and mildew prevention
  • Dehumidifiers
  • Blowers and high-velocity drying fans

This video shows some of the wind damage experienced on this day:



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To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.