Standing Water In Crawl Space

Have you found standing water in your crawl space? This is actually very common and you might be one of the hundreds of other homeowners asking themselves what to do next. 

If you are, take a deep breath and read our short guide on how to deal with standing water in your crawl space. We will explain to you why you should not leave water standing, what can cause this problem and how to get rid of it once and for all.  

Is Standing Water in Crawl Space Normal? 

Some homeowners panic looking for any signs of water and moisture in their crawl spaces. Some do not even know it might be an issue. So is standing water in crawl space really a problem?

The simple answer is yes, it is.

It might be okay for some water to accumulate under your house after heavy rain. But all water should have an effective way out of your home and should never turn into a “standing” water. 

Standing water can cause wood to rot and mold growth. Mold in crawl space is a serious issue: it damages the house foundation and affects the air quality in the entire home. Other adverse effects of humidity in the crawl space are high electric bills and common crawl space pests like mice, rats, and termites.

What Causes Standing Water in Crawlspace? 

The first step to dealing with standing water in crawl space is determining its source. Some of the common causes of flooded crawl spaces are: 

  • Cracks in the Foundations. Rainwater and groundwater may seep into our crawlspace through cracks or leaks in the foundation of the house. Inexpensive block foundations and stone foundations are especially prone to cracking and letting water and air in.  
  • Drainage issues. Drainage issues occur when water enters the crawl space and the drains, gutters or downspouts are damaged or improperly installed. Another important factor is grading on the landscape: a slope towards a foundation vent is sure to cause water problems in your crawl space. 
  • Rising groundwater. A sump pump can be used to keep the rising groundwater away from your crawlspace. If you don’t have one or it’s improperly installed, groundwater may accumulate causing further damage. 
  • Plumbing issues. Crawl spaces flooding may be caused by burst or leaking pipes clogged sewage lines and overwhelmed sewage systems. Since the access to crawlspaces is limited, water may be left standing for a longer period of time. 



What are the Solutions? 

To get rid of the standing water in your crawl space, you should effectively determine and address its causes. If you are not sure about what makes your crawl space flooded, call in professional water restoration experts to inspect your home. Random DIY tips that do not address the cause of standing water might just waste your time and effort. Standard solutions to water in crawl space include: 

Adding proper grading     

Check your property grade and low point drain. Do not allow a poor sloping grade to direct water to your home structure, you simply need to build it up. The slope should extend for at least the first 6-8 feet from the foundation walls. Mind that rain and snowmelt can wash away the slope, so it’s better to check the grade from time to time and take measures if needed.     

Correcting a low point drain issues

To allow water to escape the crawl space, a low point drain should be installed at the lowest point of the crawl space and slope towards the street. It happens that a crawl space has a flooded section that does not connect to the drain. You may solve the problem trenching a line between the section and a low point drain or a sump pump. If the standing water in your crawl space is below this drain, it was installed above the lowest point thus, it will not perform its intended function. If the water covers the drain but does not flow out, the drain is likely clogged. In this case, it’s better to stick to a sump pump.

Installing sump pumps

A sump pump is a great resource to get standing water out of your crawlspace. A sump pump should be installed in a basin dug in the lowest point of the crawl space. If you are installing the sump pump on your own, be sure to use a backflow valve on the discharge pipe and install a GFCI outlet to prevent electrocution. 

Installing, repairing or cleaning gutters and downspouts 

Gutters and downspouts should direct rainwater away from your home. Downspouts should point away from the foundation wall and have a splash block guiding water away. Make sure the splash blocks are not less than 2 feet long. Extensions at the base of the downspouts are also a good solution to move water further from your home.    

Waterproofing and encapsulation  

Waterproofing and encapsulation will help to keep water and moisture off your crawl space. The processes involve shielding a crawl space floor and foundation walls with a vapor barrier. To increase the effectiveness of the solution, professionals install a dehumidifier that controls a crawl space moisture level. 


If you discover water in your crawl space, don’t turn a blind eye on the problem. If the cause of the flooding is not obvious, schedule a free inspection with a local restoration company. A professional inspection will give you clarity about the drainage system of your property. Experts will also reveal any pipe leaks or pipes that are about to fail to which can prevent any major plumbing issues.  

fire safety month

Fire Safety Month

October is National Fire Prevention Month

House fires are every homeowner’s worst nightmare. Fires can start in an instant, spread quickly, and cause severe damage to your home and belongings.

Fortunately, many fires can be prevented. October is National Fire Prevention Month, which makes now the perfect time to get up to speed on what you can do to keep your home and your family safe from fires. It will only take a few minutes to develop strong fire prevention practices and an effective emergency response plan for your home.

Fire Prevention

The best way to protect your home from fire damage is to make sure a fire never starts in the first place. Preventing a fire requires looking through your home for potential hazards and looking at your own habits for risky behaviors.

Following these general practices can reduce the risk of a house fire:

  • Install smoke detectors in every room of the house and test them monthly.
  • Consider installing fire sprinklers. In homes where sprinklers were present, 97% of fires are contained to the room they start in.
  • Always clean your washer and dryer, paying close attention to any lint screens.
  • Use caution with gasoline and propane tanks and equipment in the home.
  • Keep matches and lighters where children can’t find or reach them.
  • Store combustible materials in well-ventilated areas away from heat sources.
  • Keep fire extinguishers in rooms where fires are likely to start, like the kitchen or rooms with a fireplace. Make sure the fire extinguisher has not expired.

Kitchen Fires


Many fires are caused by preventable mistakes. According to FEMA, one out of every three house fires starts in the kitchen. Unsafe cooking practices and leaving the oven or stove unattended are often the cause of kitchen fires.

Here are some tips to prevent kitchen fires:

  • Always stay in the kitchen when you are cooking food.
  • When using oil, especially when frying, avoid moving the cooking vessel and throwing food into it—doing so could cause oil to splash onto the hot stovetop and start a grease fire.
  • Make sure anything that can catch fire—things like dish rags, curtains, and paper towels—are far away from the stovetop.
  • When cooking in the oven always set a timer so you don’t forget about your food.
  • Keep a lid nearby when cooking on the stovetop. You can use the lid to contain and smother small grease fires before they spread.

Home Candle Fires

The National Fire Protection Association says Christmas, New Year’s Eve, and New Year’s Day are the top three days for candle fires in the United States. Roughly 8,700 structure fires were caused per year by candles from 2011-2015, resulting in $295 million in annual property damage.

Here’s how you can prevent a candle fire:

  • Always blow out candles when you leave the room and never burn candles in the bedroom or when you may fall asleep.
  • Keep candles a minimum of 1 foot from anything flammable.
  • Make sure you use sturdy candle holders placed on a sturdy surface like a table.
  • Never let candles burn all the way down to their holder.
  • Don’t use candles when the power goes out. Have flashlights or battery-powered lanterns ready for use instead.
  • Never light candles if oxygen tanks are used in your home.
  • Keep lit candles out of the reach of small children and pets.

Electrical Fires

Electrical distribution and lighting equipment are the #1 cause of direct property damage and the #3 major cause of home fires. Between 2011-2015, 34,000 house fires per year were caused by electrical systems or lighting.

To prevent electrical fires, it is important that all electrical work in the home is done by a qualified electrician. This includes installing new outlets, running wire, and inspections when buying or remodeling a home. Replace all frayed or exposed wires and loose plugs.

Always call an electrician if you frequently blow fuses or trip circuit breakers in your home. In addition, contact an electrician if you feel a tingling sensation when you touch an appliance, an appliance produces a burning or rubbery smell, or lights flicker or dim. Also watch out for discoloration or sparks from wall outlets.

Extension cords can cause electrical fires. This is especially true when they run across doorways or under carpets. This increases the likelihood of extension cords becoming damaged. If you are using extension cords in the home, consider having an electrician install more outlets in your home. Never overload an outlet or extension cord, especially when using high-energy appliances like toasters.

Heating Fires

The winter brings cold weather, and with it heating fires. Almost half of all heating fires in the U.S. occur from December to February. Over a four-year period, heating fires caused 480 deaths and $1.1 billion in property damage in homes across the country.

Heating equipment that can cause fires to include furnaces, wood stoves, fireplaces, and portable space heaters.

When using heating equipment, follow these tips to prevent a fire:

  • Keep anything that can burn at least 3 feet from heating equipment.
  • Always have professionals install equipment like water heaters or central heating. Use stationary heating equipment in accordance with local building codes and manufacturer’s instructions.
  • Have heating equipment and chimneys inspected and cleaned annually.
  • Always use the right fuel for fuel-burning heaters. The manufacturer’s manual will tell you which fuel to use.
  • Always turn off space heaters when leaving the room or going to bed. It is a good idea to use a space heater with a timer function and automatic shut-off switch for if it is accidentally kicked over.
  • When using a fireplace, use a screen to stop sparks from flying into the room. Allow all ashes to cool before putting them in a metal container for disposal.

What to do when there is a fire in your home?

You should always have a plan in place before a fire starts. Make sure everyone in your family knows what to do if there is a house fire. It helps to draw a map of your home with every door and window marked. Know two ways out of every room and make sure all doors and windows are easy to open. Establish an outside meeting place a safe distance from the home, like a mailbox or tree.

Once you have a fire escape plan in place, practice it. You should practice escaping from a house fire twice a year, at night and during the day. Make sure children are capable of escaping from the home on their own. If there are elderly, infants, or people with mobility issues in your home, assign one member of the household to help them escape.

If you have pets in your home, consider getting a front door or window decal that will tell firefighters how many dogs, cats, birds, or other animals are in the home.

If you hear a smoke alarm or see a fire:

  • Get out of the home as quickly as possible when you hear a smoke alarm. Stay out of the home and never go back in to look for people or pets.
  • Once you are safely out of the home, call 9-1-1 or get a neighbor to call the fire department.
  • If there is smoke, stay low to the ground to prevent smoke inhalation.
  • When leaving a room with a fire in it, close the door behind you to contain the fire.
  • If you are trapped in a room with a fire outside, feel the door and only open it if it is not warm.
  • If a fire is blocking your escape route, close all doors between you and the fire. Wave a white sheet out of your window so firefighters can see you and rescue you when they get there. This may be the best plan of action for people living in high-rise apartment buildings.

fire prevention month

Take fire safety into your own hands

Ultimately, you are responsible for keeping your home and family safe from a fire. By using fire-prevention tactics and fire-preparedness training, you can stop an accident from becoming a tragedy. Remember to make regular checks of your home to make sure all rooms are fire-safe and discuss fire safety with your family on a regular basis.

Drying Hardwood Floors In Your Home

When attempting to dry your hardwood floors in your home, the most important factor is time. If you arrive home shortly after a dishwasher leak, and the water hasn’t been sitting on your wood floors for too long, then there is a good chance we can save your floors. However, if you arrive home to find extensive damage to your wood floors to the point of cupping or crowning, your floors are likely no longer salvageable. Time is of the essence when it comes to water damage on your wood floors. So if you arrive home to find water on your floors but decide not to do anything for a lengthy period of time, you are putting all your wood floors at risk.

hardwood floor cupping

How The Woodfloor Drying Process Works

The first step in saving your hardwood floors is to remove any standing water on the floors.

After all standing water is removed, now we have to remove the water that has seeped into the floorboards and subfloor. This can be very difficult, luckily Professional Restoration Services has specialty drying equipment designed to dry hardwood floors.

To remove the water trapped in the floorboards and below you place the special floor mats of the Injectidry System on the affected wood floor and connect the floor mats with a hose to the “vacuum” like machine. This system will use a suction-like process to draw the water droplets from the subfloor through the floorboards and eventually removing all excess water in your wood floors bringing it back to its dry standard.

water damage injectidry raleigh nc

mold allergy symptoms

Signs of Mold Allergy Symptoms

Do you believe you have mold in your home? Are you seeing signs of allergies and believe it’s because of mold growth in your home? Being exposed to mold (at work, home, or outdoors) causes the immune system to overreact and can be more harmful to elderly adults, young children and anyone with a compromised immune system.

Here are common mold allergy symptoms people may experience:

  • Nasal: runny nose, post-nasal drip, or sneezing
  • Eyes: itchiness, puffy eyes, or watery eyes
  • Also common: coughing, shortness of breath, or throat irritation

Mold Treatment

If you begin to notice one or more of these symptoms, even without visual signs of mold, you should get your home or business tested for mold. You can do this by hiring an air quality professional to complete an indoor air quality test. Here is a general list of treatment steps to follow:

  • Perform indoor air quality test
  • Hire a professional restoration company to perform the mold removal remediation
    • Properly contain affected space
    • Remove damage building material
    • Wipe and clean all mold affected areas with an anti microbial solution with proper PPE
    • HEPA vacuum the mold damage affected space
  • Perform final test after cleaning for clearance back into affected space

Reduce Your Exposure to Mold Spores Inside

  • Use central air conditioning with a HEPA filter attachment. This can help trap mold spores from spreading in your home. Freestanding air cleaners are helpful but they also only filter air in a limited area. Filtering air in one area will not prevent the mold spores from spreading in your home throughout your HVAC.
  • Lower your indoor humidity. One of the key ingredients for mold growth is water, if you eliminate the moisture needed for mold as a result you reduce the possibility of mold growth. If indoor humidity is above 50 percent, fungi can grow. A hygrometer is a tool used to measure humidity. The goal is to keep humidity below 45 percent, but below 35 percent is better.
  • If you have to use a humidifier, clean the fluid reservoir at least twice a week to prevent mold growth. Air conditioners and dehumidifiers can also be a source of mold growth.
  • Prevent mold and mildew build up inside the home. Pay close attention to mold in bathrooms, basements and laundry areas. Be aggressive about reducing dampness.


mold allergy symptoms raleigh nc


What Is Mold Allergy

If you have an allergy that occurs over several seasons, you may be allergic to the spores of molds or other fungi. Molds live everywhere and upsetting a mold source can send the spores into the air. Once airborne the mold spores can get into your nose hairs, lungs and cause mold allergy symptoms as listed above. Inhaling the spores causes allergic reactions in some people. Allergic symptoms from fungus spores are most common from July to early fall. But fungi grow in many places, both indoors and outside, so allergic reactions can occur year round.

Commercial Flood Water Damage Restoration Hurricane Matthew Raleigh NC

Many Businesses in Raleigh received a tremendous amount of water damage on Saturday, October 8, 2016. As of October 9, many are still without power. Rivers, creeks, and streams in Raleigh overflowed with water, unable to drain the water away fast enough. Raleigh received 8.5″ inches of rain and there was even more in Wendell.

Flood Damage Experts

We are one of the few water restoration companies in the area with a North Carolina State Contractor’s License. This means we can tackle larger jobs and commercial jobs, even where there is over $10,000 in damage. We are also locally owned and operated and our primary job is removing water from triangle area homes and businesses.

For more information call our 24hr hotline or feel free to check out our Raleigh water damage page.

If you received water damage near Crabtree Mall, Glenwood Ave, Creedmore Rd, Gorman Street contact us today.

Does Homeowners Insurance Cover Damage from Hurricane Matthew in the Triangle? hurricane-1712066_640

Homeowners in Raleigh, Cary, Holly Springs, Apex, Durham and Chapel Hill have been calling in to as about damage from the latest storm to roll through central North Carolina, Hurricane Matthew.

Many people in the area have moderate home damage.

If you have wind or water damage contact us today, especially if you have water damage which will only get worse as time goes on. Our 24hr hotline is 919-467-1991.

Will insurance cover this?

This depends. Most homeowners policies will cover wind and water damage. However, you have a deductible that you will need to take care of as well.

If you have water damage that may merit a claim contact us today.

If you have wind damage which may merit a claim contact us today.

Alternately, some homeowners call their insurance company first. This is usually how we meet you- after the insurance company dispatches us. This is because we work with almost every carrier in the area. There are, however, often benefits to contact us first. Feel free to call with any questions which you may have.

Minor damage

If you do not have major damage to your home you may be better off simply contacting someone who does basic home repairs and home improvements. This Raleigh home improvement company does basic siding repairs

Damage around the triangle

Much of the reports we have so far are from downed limbs and water damage. Raleigh experienced wind gusts up to 65MPH and received about 8in of rain. The damage was not as bad as it was in Fayetteville NC but was still extensive.

Ten Ways To Reduce The Risk Of A House Fire

A fire in the home is a very bad experience. There are, however, some preventative measure homeowners can take to reduce the risks of fire. Here are 10 of those ways:

  1. Don’t waste money on the special cleaning logs at the grocery store that claim to clean the inside of the chimney, because they don’t work. Instead hire a professional chimney cleaning service that can actually remove the dangerous creosote buildup.
  2. Never leave a fire smoldering when going to bed at night. Always make sure that it’s completely extinguished, otherwise the embers may throw sparks and cause a fire.
  3. Always use a safety screen in front of the fireplace, because wood can crackle and pop while burning, which can send hot embers flying out onto the floor around the hearth.
  4. Don’t throw flammable items like newspapers and wrapping paper onto the burning logs. Even though it’s fun to watch the flames roar and burning paper float around, the risk of spreading the fire to places other than the fireplace is significant.
  5. Outdoor fire pits should be kept at distance from the house. Even though it may mean longer walks back to the kitchen to get more beer or marshmallows, at least you’re more likely to still have a kitchen should something go wrong.
  6. If you’re having trouble getting a fire started, never, EVER use gasoline as a fire starting aid.
  7. Never pile extra wood on top of a burning fire in an effort to avoid getting back up to put more on later. Adding too much fuel to the fire can cause the flames to get out of control, and it may be too hot to approach when it comes time to manage the growing fire.
  8. Even though they cast a soft romantic glow, only burn candles in moderation, and never leave them unattended.
  9. Stove tops and ovens shouldn’t be used as extra storage space, especially gas burning units. The pilot lights burn continuously, and it’s easy to forget there are items in there when turning on the oven to preheat.
  10. Open windows in the kitchen can allow fresh air to blow through, but that breeze can also send paper towels and napkins flying into the open flames of a gas stove top. Keep the windows closed when the fires are lit.

If you have experienced smoke or fire damage  in your Raleigh / Durham / Chapel Hill / Cary home contact us today. In addition to being restoration specialists we are North Carolina licensed general contractors who can tackle any job.

Cleaning Up Smoke Damage After A Fire

If you have experienced smoke or fire damage  in your Raleigh / Durham / Chapel Hill / Cary home contact us today. In addition to being restoration specialists we are North Carolina licensed general contractors who can tackle any job.

Professional Restoration Services can help homeowners that have had damage done to their homes by fire or water, even under the worst circumstances. But in order to achieve the best results it’s important that they contact us immediately after the fire is extinguished.

The smoke and ash residue left behind mixes with the water used to put out the fire and turns into an acidic, black mess. This acid can further damage any surface that it’s in contact with, making a bad situation even worse.

The only way to prevent further destruction of the home and it’s contents  is with a thorough cleaning, using professional grade chemicals designed to neutralize the acid and stop it from reacting with the walls, floors, ceilings, furniture, appliances, and other personal belonging.

This type of clean up isn’t easy, and isn’t something that a typical home or business owner is equipped to handle on their own. The restoration technicians at PRS are trained and experienced professionals with access to special equipment and cleansing  products designed specifically to handle smoke and ash damage.

Even though the fire is out, the immediate urgency of the damage isn’t over. The ash residue is already working to further damage your home, which is why we are prepared to help 24 hours a day, 7 days a week. Our staff will show up quickly and begin working immediately on a full-scale cleanup.

After a fire it is likely that smoke odors will fill the entire home, and we can provide equipment designed to not only vent the foul smelling air out of the house, but clean the source of the odor so that it doesn’t return in the future. This is a difficult task, and requires the used of thermal foggers and other sophisticated odor removal equipment.

If your home has been damage by a fire, and you need help cleaning up the mess left behind, contact us today. We’ll work with you and your insurance company in order to keep the out of pocket costs to an absolute minimum. Your home will be completely restored back to it’s normal state in as little as a few days.

The Most Likely Places You’ll Find Smoke Damage After A Fire

If you have experienced smoke or fire damage in your Raleigh / Durham / Chapel Hill / Cary home contact us today. In addition to being restoration specialists, we are North Carolina licensed general contractors who can tackle any job.

Smoke gets everywhere, even places the fire didn’t. But some places are more likely to have smoke damage than others, and some of them may be surprising.

Because of hot air rises, smoke damage is most commonly found directly above where the fire burned. Unless there was a strong air current flowing through the building, a majority of the smoke residue is usually on the ceiling just above the fire.

If the fire is near an open door or window, the rising smoke will damage the areas just above those openings. The hot air will collect near the ceiling, spread out towards the edges of the room until an opening it found, and the pour outwards and upwards, bringing black smoke and soot with it.

Smoke damage can often be found in bizarre and unexpected places, such as inside closed cabinets,  drawers, and closets, or other places that would appear to be closed off. The reason for this is a bit counter-intuitive. In the open areas around the fire, the heat generated moves the air quite a bit, which stirs up all of the microscopic particles that make up smoke and soot. But the air inside the enclosed spaced in much cooler, and less turbulent. This allows the particles to settle, creating the dark stains seen after a fire.

Because smoke tends to collect in these cooler areas it’s common to find stains in places that are insulated, even slightly, from the direct heat of the flames. Smoke damage is often seen on walls covered with curtains, drapes, or even paintings.

Rubbing your socks on the carpet generates static electricity, which can make your hair stand on end. Well, as smoke particles circulate in the air, they rub against one another and generate the same ionic forces. This causes them to cling to certain types of surfaces that attract charged particles, such as metal nail heads just below the surface of the walls or ceilings, or on cobwebs strung up in the corners of the room. Some synthetic materials, like plastics and pieces of vinyl, also collect free-floating smoke particles in the air.

Like the old saying goes, out of sight, out of mind. Homeowners very seldom think about the insides of their air ducts, mostly because they are so difficult to access, and never see the light of day. But that’s exactly where the HVAC system is blowing all of the smoke and soot, where it’s going to settle. But every time the system turns on, some of those particles are going to be swept back into the air, and blown all throughout the house.

Cleaning up smoke damage after a fire is a job best done by trained professionals. Call us today, 24/7, and well help you get started on recovering from damage after a fire.

Why Cleaning Smoke Damage Is So Difficult

If you have experienced smoke or fire damage in your Raleigh / Durham / Chapel Hill / Cary home contact us today. In addition to being restoration specialists, we are North Carolina licensed general contractors who can tackle any job.

Following a fire, there is a lot of cleanup and rebuilding to be done. Anything that is sufficiently damaged by flames obviously needs to be replaced outright. But many items and surfaces in the home may not appear to be very damages at all. It’s easy to assume that they can be ignored, or simply treated with a mild cleaning.

Unfortunately, this could not be further from the truth. After a fire, nearly every exposed surface through the entire house needs to be treated a cleaned thoroughly in order to prevent continuing damage, as well as the persistent smell of smoke that seems to linger forever.

The are many reasons for this process, beginning with the chemical makeup of smoke and ash. Once they mix with water they become very acidic. Not enough to instantly melt your metal appliances, but enough to slowly corrode just about every surface in your home that comes in contact with the caustic mix.

Not only does this need to be cleaned up quickly, but it needs to be cleaned up properly. Soap and water, or any other grocery store cleaner aren’t going to do the job correctly. Much of the obvious stain may disappear with enough scrubbing, the chemicals that will do the most damage will seep deep down into the floors, walls, ceilings, and any other porous surface where it will continue to eat away for weeks or months.

Once they are soaked in, they will also cause nauseating odors to fill the home. Air fresheners won’t be able to cover the smell, and opening a window only blows away the small temporarily. To fix the issues, the source of the odor needs to be eliminated, which is just as difficult as cleaning the smoke damage.

Smoke damage cleaning is, perhaps, the most complicated form of treatment for a homeowner to accomplish them. Not only does it take a thorough approach and deep remediation of nearly every surface in the building, it can only be done effectively if the areas behind the building’s walls receive treatment as well. This is a massive challenge to anyone but certified professionals, as these experts have the know-how, manpower, and equipment to complete the task properly.

In some ways smoke is a lot of dust, as it’s incredibly fine particles of ash suspended in the air, waiting to settle onto any surface it touches. But unlike dust, smoke can permanently stain surfaces, and can’t be easily wiped away with a damp cloth. It may be tempting to cover these stains with a coat of paint, but that just buries the problem, it doesn’t eliminate it.

The technicians at PRS are trained professionals that work around the clock to fix these types of issues quickly and permanently. We’ll show up fast and begin working, not just on repairing your home, but with your insurance company, too. It’s our goal to make sure that insurance will cover as much of the work as possible and to keep the homeowners out of pocket costs to a minimum.

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