Is My Water Damage Bad Enough to Require a Professional?

If your home has serious damage due to fire, wind, or water, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

Another common question that we get from our customers is how much water damage is enough to warrant calling a professional, and possibly filing a claim with the insurance company. This is a very difficult question to answer because in most a professional assessment is needed to know the extent of the damage. Many signs and symptoms of water damage can be well hidden within walls and beneath the flooring. What may look like a minor spill or leak may indeed be a very serious problem. Alternatively, what appears to be a major leak with extensive damage may be only minor surface damage with no serious underlying problems.

A situation that we see from time to time is an apparent leak in an upstairs bathroom, with visible signs of water damage to the downstairs ceiling. The best case scenario is that the leak is minor, caused by a shower curtain dripping water onto the floor, or the bathtub overflowing a bit. Neither of these are serious problems because they aren’t ongoing issues. The source of the leak has stopped, and the water simply needs to dry. A coat of paint can cover any water stains downstairs, and the problem is solved, with no need to make a claim with the insurance company.

On the other hand, it could be that there’s a slow but steady leak under the toilet. That leak may have been dripping water into the floorboards unnoticed for weeks, or even months. There may be wood rot, mold, or other microbial growth that needs to be addressed properly by trained professionals. This kind of job would certainly require an insurance claim and may take several days to fix.

Because both of those scenarios present themselves with almost identical symptoms, it’s hard to advise someone what the best course of action would be over the phone. If you see signs of possible water damage in your home and aren’t sure if it requires professional attention, call us today on our 24/7 emergency hotline at 919-467-1991. Our team of certified trained professionals is standing by to help you in your time of need. We’ll work with you and your insurance company to put your home back in order and keep yours out of pocket costs to a minimum.