Water Damage in Apartment Complexes

Water Damage in Apartment Complexes

If your rental property has suffered water damage due to a leak or flood, call us immediately at 919-467-1991. We will show up soon and work fast to stop any further damage and begin the restoration process. We can work with your insurance company to make sure you pay as little as possible. We’re available around the clock, 7 days a week.

NC Licensed Contractors

We are not only restoration specialists, we have a North Carolina contractor’s license and can handle large commercial jobs throughout Wake and Orange County. We’ve worked with homes and businesses in Holly Springs, Durham, Raleigh, Cary, Chapel Hill and Wake Forest.

Apartment complex water damage

Water damage can have devastating consequences on an apartment complex or rental property. In the worst case scenario, it can make apartments completely unlivable, and could potentially ruin any property the renter may have inside. Even flooding that seems minor at first can develop into problems with devastating and long-term consequences.

Wet surfaces are breeding grounds for mold, mildew, and bacteria, which can further damage the building, as well as create life-threatening health hazards. Tenants have rights that protect them in these situations, and it’s the landlord’s responsibility to make sure that water damage is addressed quickly, completely, and professionally.

Water damage that’s left unrepaired will only make problems worse for everyone. If attended to quickly, it may only be a matter of days before everything is dried properly, and the renters can go back to living their lives normally. However, if the issue develops into something worse, involving mold, wood rot, demolition, and reconstruction, not only will the cost of repair be much higher, but the revenue generated through monthly rent will be lost as well. The law protects tenants in the situations, and they are not responsible for paying rent for periods of time they are unable to live in the apartment.

While most of a tenants personal belonging are likely to be covered by renters insurance, it’s only the responsibility of the landlord to replace damaged items in the event that the flooding is attributed to negligence. While it’s not our place to decide who is or isn’t at fault, we can say for certain that delaying any repairs related to water damage isn’t going to help a landlord’s case should the dispute go to court.

If there’s ever any kind of water damage to your apartment or rental community, it’s strongly recommended that you contact a professional. We’re available 24/7 through our emergency hot-line at 919-467-1991. Our trained and certified professionals will be able to determine the severity of the damage and work with your insurance company to keep your out of pocket costs to a minimum. As licensed contractors, we’ll not only be able to rip out all of the damaged drywall, and any other affected structure, we can rebuild your rental units as good as new.

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To our customers, vendors, families and friends:

Professional Restoration Services, like so many other small businesses in our community, is doing our part both to stop the spread of Coronavirus and remain focused on the safety of our employees and growth of our company.  Over the last few weeks, we have taken the necessary steps to limit our staff’s presence in the office allowing everyone to work remotely.  The foundation of our scope of work is to help customers with water damage and the repairs that follow, no matter when they happen.  Our employees are now working in our customers’ homes wearing the proper PPE (Personal Protective Equipment).  With that in mind we are continuously monitoring the rapidly evolving situation regarding this pandemic and we are continuing to make the necessary adjustments.

We have implemented the following measures to ensure the health and safety of our customers, staff and vendors:

  • Our amazing staff is working remotely.  We are so thankful for technology that allows this to happen.
  • We will be continuing to meet with potential customers and inspect properties, wearing masks, gloves and shoe covers. 
  • During normal times we love a handshake but these days we are opting for a friendly air high five or an air fist bump, a wave or even a simple word of  “thanks”.  Please know we appreciate your business.
  • While jobs are in progress, if you have any questions or concerns, we ask that you contact your Project Manager by phone or email directly.  They will address them immediately.

During these uncertain times, we remain hopeful.  We believe these efforts are in the best interests of our employees, customers and the community.  We will get through this.  Our Mission remains the same:  To provide exceptional service during all aspects of the restoration process through clear communication and always putting our customers first.