Ceiling Water Damage

We service Raleigh North Carolina and surrounding areas. We are based out of Cary and are frequently in the Apex and Cary area.

Ceiling damage is caused by a variety of things. One thing that is always consistent in ceiling damage: the source of the water must be eliminated before restoration may begin.


We work with ceiling damage when the damage is great enough to require an insurance claim. We will work directly with your insurance company throughout the restoration process. If you are not sure if you qualify for an insurance claim or not please do not hesitate to call us. Time is not on our side.

What causes ceiling damage?

Roof leaks, appliances, water heaters, leaking pipes, HVAC systems, upstairs bathrooms and tubs, showers, laundry rooms, and sinks. Any source of water near or above the water ceiling damage.

Ceiling damage restoration

Sometimes the problem has been going on for a while and the water has been saturating in insulation and the extent of the damage is not readily apparent. A level of danger exists with ceiling repair as the ceiling can cave in and there are usually electrical wires and light fixtures in the ceiling. Attic mold is another factor and sometimes mold remediation is required.

For a comprehensive overview of how the process works please visit our page dedicated to water damage restoration.

Raleigh Area IICRC Certified Restoration Crews

Professional Restoration Services employees are IICRC certified technicians. If you are looking for an IICRC certified restoration crew that is locally owned and operated and also has a North Carolina Contractor’s License you have found your match. If you need us right now call our emergency hotline at 919-467-1991.

We service the entire Raleigh area including Cary, Apex, Durham, Holly Springs, Garner, and Fuquay Varina.

What is IICRC Certification?
The IICRC is a certification and standard-setting non-profit organization for the inspection and restoration industry serving over 25 countries.

IICRC certified firms:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who have been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Drain and Sink Overflows in Cary

At Professional Restoration Services we deal with all types of water damage in Cary including drain and sink overflows.

If you are currently experiencing a drain causing flooding or an overflowing sink call our emergency hotline at 919-467-1991.

Cary is our primary niche and we are just up the street. We work with both residential homes and commercial buildings and retail storefronts. We are a North Carolina Licensed General Contractor and are equipped to handle any job big or small.

Usually, when someone calls us for a backup or an overflow they tell us that they are experiencing flooding. This is usually the result or a clogged drain or water flowing uncontrollably from a kitchen sink, appliances such as a dishwasher, washing machine, garbage disposal, shower drain, toilet, tub, bathroom sink or another water source. We also get calls for frozen pipes and get the occasional refrigerator, ice machine, cooler, or HVAC unit gone wild.

For a comprehensive overview of how the process works please visit our page dedicated to water damage.

Cary NC Water Damage and Restoration

If you are looking for a locally owned Cary based water damage and restoration business to rescue your home or business from water damage please do not hesitate to give us a call. The owner works in the business and is native to the Cary area.

If the water is still running

If you are reading this and water is still flooding your home or business call our emergency hotline at 919-467-1991.

We work with your insurance

We work with nearly every homeowner and business insurance in Cary North Carolina. If you call us first we can make emergency repairs and get a quote over to your insurance company. If you call them first there is a good chance they will dispatch us as well as we are usually on their recommended list. Many people prefer us since we are locally owned and have been doing business here for a long time. Also, we are not just a restoration company, we are North Carolina licensed General Contractors; by law, this license is required to tackle large jobs.

We Restore all levels of damage

Some homes become flooded from water pipes that break during cold months. Other times, the fire department has to put out a blaze at a home and the engine blasts 1,000 gallons per minute onto your home. That is a LOT of water. We repair homes with flooding, fire, or wind damage. Here is a drastic before and after:


Cary NC Water Damage

We get the most calls for flooding. While this is not necessarily a “flood” that results in people driving their boats down the street, a home can become flooded when a water pipe breaks, when an appliance has a mechanical failure, when a water heater rusts out, or when there is a sewage backup.

We are equipped to handle structural damage, electrical damage, mold remediation, dehumidifying and all aspects that come along with everything from minor moisture issues to catastrophic flooding damage.

For a comprehensive overview of how the process works please visit our page dedicated to water damage.

Carpet Water Damage and Restoration

Water damage to the carpet of your home or commercial property is often a frustrating experience.

Quickly getting the restoration process started is essential for insurance claims and getting your carpet back to pre-flood condition as soon as possible.

Restoring carpets with water damage is not as easy as whipping out the shop vac- a whole lot more is involved to properly remove the moisture that is trapped underneath. And, not all carpets can be rescued.

To remove moisture we use state of the art drying equipment. This usually involved fans and dehumidifiers.

In addition to carp, ts we can also work with other fabric, furniture, and upholstery.

We are located near Cary North Carolina and service Pittsboro, Cary, Apex, Raleigh, Durham, Holly Springs and the surrounding central North Carolina areas.

Here is a carpet we recently replaced:

new carpet

For a comprehensive overview of how the process works please visit our page dedicated to water damage.

A Water Heater Fire in Cary NC

While rare, and becoming more and rarer as water heaters become safer, water heaters can catch fire. We recently restored a home in Cary North Carolina that was damaged by a water heater fire.

water heater fire

According to the National Fire Protection Association, most water heaters catch fire from being too close to combustibles, such as flammable liquids stored near the hot water tank.

Here’s how hot water tanks catch on fire:

21% Too close to combustibles
15% Mechanical Failure
12% Electrical Failure
8% Unspecified short circuit
7% Leak
5% Worn out
4% installation deficiency
28% Other

(Reference NFPA)

If you have had the unfortunate experience of a home which was damaged be sure to visit our Cary Fire and restoration page.

If you have not, hopefully, the statistics above may help prevent one. Keep combustibles away from your water heater, periodically check it to make sure it is not leaking or worn out, and be sure to get water heaters professionally installed (In Cary NC a building permit is required).